3. Privacy Policy
Data Protection & Privacy Commitment
Your privacy is paramount. This policy explains how we collect, use, and safeguard your personal data when you interact with our coaching platform.
3.1 Information We Collect
We collect information to provide a personalized and secure learning experience:
- Personal Identifiers: Name, email address, phone number, and physical billing address.
- Academic Details: Target exams, educational background, and performance/quiz results on our platform.
- Technical Data: IP address, browser type, device information, and cookies to analyze website traffic and improve user experience.
- Payment Details: Financial transactions are processed via secure, encrypted third-party payment gateways. We do not store your credit card or bank details on our servers.
3.2 How We Use Your Data
We use your information solely to:
- Administer your courses, track your progress, and issue certificates.
- Send essential updates, such as schedule changes, exam alerts, and homework reminders.
- Send promotional offers or newsletters, which you can opt out of at any time.
- Comply with legal obligations and prevent fraudulent activity.
3.3 Data Sharing & Third Parties
We do not sell, rent, or trade student data to third-party marketers. We only share data with trusted service providers necessary to run our institute, such as:
- Cloud hosting and Learning Management Systems (LMS).
- Secure payment processors.
- Automated email/SMS delivery systems.
3.4 Data Security
We implement industry-standard administrative, technical, and physical security measures, including SSL encryption, to protect your data from unauthorized access, loss, or alteration.
3.5 Your Rights
Depending on your location, you have the right to access the personal data we hold about you, request corrections to inaccurate information, or request the deletion of your account and data, subject to legal or administrative bookkeeping overrides. For data requests, contact skdnsci02@gmail.com.
